J CROWN

Privacy Policy

Last Updated: [October, 2025]

At J CROUN, your privacy is our priority.
We value the trust you place in us and are committed to protecting your personal information with transparency, care, and respect.

1. Information We Collect

We collect information to provide a better shopping and browsing experience.
This may include:

  • Personal details such as your name, email address, phone number, and shipping/billing address.

  • Transaction details for purchases and order confirmations.

  • Website usage data such as IP address, browser type, and visit behavior to improve our services.

  • Any information you share voluntarily through forms, subscriptions, or messages.

2. How We Use Your Information

Your information helps us serve you better. We use it to:

  • Process and deliver your orders safely.

  • Respond to your inquiries or customer service requests.

  • Send updates, promotions, or newsletters (only if you subscribe).

  • Enhance our website, products, and customer experience.

  • Maintain security and prevent unauthorized transactions or misuse.

3. Data Protection and Security

We take all reasonable steps to protect your data from loss, misuse, or unauthorized access.
Your personal details are stored securely and are accessible only by authorized staff following strict confidentiality standards.

All online transactions are encrypted through secure payment gateways that comply with international data protection requirements.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
However, we may share limited information with:

  • Trusted service providers (e.g., payment gateways, shipping partners) who help deliver our services.

  • Legal authorities, if required by law or to protect our rights and customers.

All partners are bound by confidentiality agreements and may use your data only for the agreed purpose.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, understand which pages are most useful, and provide personalized recommendations.
You can choose to disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

  • Request access to your personal information.

  • Correct or update any inaccurate data.

  • Withdraw consent for marketing communications.

  • Request deletion of your data (subject to legal or transactional obligations).

To exercise these rights, please contact us at info@jcrownjewelry.com

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies when you visit them.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with the updated date.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

J CROUN
Email: info@jcrownjewelry.com
Phone: [077 488 8148]
Address: [648/18 madiwela road thalawathugoda]

Thank you for trusting J CROUN — your privacy, our promise.